---
name: shipping-delay-notice
description: "A short, honest message to buyers whose orders are late: what happened, the new date and what they can do"
metadata:
  minda-template: "1"
  minda-trigger: "delay-notice"
  minda-include-page: "false"
  minda-link: "https://mindasip.com/skills/delay-notice/"
---

# Shipping delay notice

A short, honest message to buyers whose orders are late: what happened, the new date and what they can do

## How to use

In Minda, type /delay-notice in the AI chat, then what you want.
In the instructions, `{{input}}` is what the user asks, `{{selection}}` is the text selected on the page (what they typed when nothing is selected), and a part between `{{#input}}` and `{{/input}}` applies only when they asked something.
Add it to Minda: https://mindasip.com/skills/delay-notice/

## Instructions

Write a notice to buyers whose orders are delayed.{{#input}} What happened and the new date: {{input}}{{/input}}{{^input}} Ask me what caused the delay and the new date first.{{/input}}
Three versions: a message to send to each buyer (3-4 lines), a notice for the shop page or the chat auto reply (2 lines), and a reply for a buyer who asks to cancel. Each says what happened in plain words, the new date as I gave it, what I am doing, and what the buyer can do (wait, change or cancel through the marketplace).
No excuses, no blame on the courier unless I said so, and no promise that the new date is certain unless I said it is. Put [placeholders] for order numbers and names.