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Answer customers on Telegram and WhatsApp with your own chatbot

Minda Super Intelligence runs your own chatbot: your Telegram bot, and a WhatsApp Web tab if you turn it on, answer from your instructions and notes, say they are automated and hand a chat to you when asked. It is on every plan; replies count as SI agent actions, 10 a day on Free. It answers only while Minda runs.

Coming soon for Windows

Plan
Every plan; 10 automatic replies a day on Free, no daily limit on Pro
Channels
Your Telegram bot; WhatsApp Web when you turn it on
Your data
Chats stay on your computer; the bot’s token is encrypted
Not offered
WhatsApp Business API, Messenger, Instagram and X messages

The same job, two ways

Today: every app and copy-paste this job takes. With Minda: what it does instead, and the part left to you.

B2C business

A yoga studio that answers clients on three apps

Today

7 steps · 5 apps · 3 copy-pastes

  1. WhatsAppThe same question again: is there a class for beginners?
  2. TimetableLook up the times and prices
  3. WhatsAppType the answer, againCopy-paste
  4. InstagramOpen the messages and answer the same questionCopy-paste
  5. TelegramAnother chat, another copy of the answerCopy-paste
  6. GmailA booking email has waited since last night
  7. WhatsAppAfter hours, every message waits until morning

With Minda

4 steps done for you

You do this once

Answer class questions on Telegram and WhatsApp from my Timetable note, and hand me anyone who asks for a person.

  • Your bot answers the chats you allow, from your notes, and says it is automated
  • A reply with a price or date missing from your notes waits for you
  • It hands a chat to you when someone asks for a person
  • Instagram and Messenger messages arrive as cards; with Reply drafts on, up to 3 drafts each

Your partSend the drafts you like yourself

How it works

  1. Connect your bot

    Create a bot with @BotFather, paste its token in Settings, Chatbot, and write what it may answer: hours, prices, links and tone.

  2. Choose who it answers

    Each chat is Allow, Ask or Block. Allow answers by itself, Ask drafts a reply for you to send, Block ignores the chat.

  3. Step in when needed

    It hands a chat to you when someone asks for a person and stays out for 12 hours after you write. One switch stops it at once.

How do I set up an AI auto reply on Telegram?

Make a bot with Telegram’s @BotFather, connect its token in Minda’s Settings, Chatbot, and give it instructions and notes to answer from.

With Telegram’s Chat Automation, the same bot can also answer chats in your own Telegram account. A dry run shows the reply it would send to a test message before anything goes out, and new chats start at Ask, so nothing is sent by itself until you allow it.

Can it auto reply on WhatsApp?

Yes, through WhatsApp Web: turn on WhatsApp auto reply in Settings, Chatbot, Channels, and the bot answers new messages in a WhatsApp Web tab you keep open.

Before it sends, it checks it is still in the chat the message came from and that the message box is empty, and it never answers messages from before you turned it on. It is not the WhatsApp Business API, and WhatsApp’s own terms on automated messages are yours to follow.

How does the chatbot avoid saying something wrong?

A reply that names a link, price, date or time missing from your instructions and notes waits for you instead of going out.

Customer messaging4
  • It reads up to 6,000 characters of your tagged notes as its knowledge

  • Quiet hours turn automatic replies into drafts for you

  • At most 5 automatic replies a chat an hour, and 60 in all

  • It stops a fast back-and-forth that looks like another bot

What it does not do

Where this version stops, in plain words, so you know before you rely on it.

  • It answers only while Minda runs on your computer; a message older than 15 minutes when Minda first sees it gets no automatic reply.

  • One computer per bot: its token is never synced or backed up.

  • WhatsApp Business API, Messenger, Instagram and X direct messages are not in this version.

  • Automatic replies need a signed-in account and count as SI agent actions: 10 a day on Free.

Frequently asked questions

Does the chatbot tell people it is not a person?

Yes. At first contact, after a day without messages and after you hand a chat back, its reply opens with a notice such as “Automated reply from Harbor Yoga’s AI assistant.” Asked for a person, in English, Chinese or Malay, it hands the chat to you.

Which model writes the replies?

The one you choose for the bot, or your chat’s model: Minda’s hosted models on credits, your own OpenAI, Claude, Gemini, DeepSeek, OpenRouter or Qwen key, or Ollama on your computer. With your own key or a local model, replies use no credits.

Where are my customers’ messages kept?

On your computer. Minda keeps up to 500 chats and each chat’s last 20 messages for 30 days, and its log records no words. The model you pick reads each message in order to answer it.

What happens to messages while my computer is off?

They wait on Telegram. When Minda starts again, messages up to 15 minutes old are answered; older ones get one notice to you and no automatic reply. Background mode keeps the bot answering with every Minda window closed.

Minda Super Intelligence is coming soon for Windows.

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