Return and refund reply
A calm reply to a return, refund or damaged item message that keeps to the marketplace rules. Return and refund reply is a ready-made skill in Minda Super Intelligence, and you can read its full prompt before you add it. Type /refund-reply in the AI chat, then what you want. It is a reviewed prompt and runs no code.
Add to Minda opens this skill in the Minda app, where you read it and press Add. Minda Super Intelligence for Windows is coming soon.
- Business
- /refund-reply
- Reads what you typed
- Follows the prompt
- Writes the answer
What it makes
A calm reply to a return, refund or damaged item message that keeps to the marketplace rules.
- Command
- /refund-reply
- Works on
- What you type or select
- Answer
- A reply in the AI chat
- Group
- Business
See what it does
You ask
/refund-reply refund approved once they send a photo Selected text: “The cup arrived cracked. I want my money back.”
You get
I am sorry the cup arrived cracked. I will refund you once I have a photo of the crack. Please send it here, then open a return request on the order page so the refund goes through the marketplace. Order number: [order number].
This is a fixed example. Nothing runs when you read this page.
Where it works
It works on anything you type or select in the AI chat, so no page needs to be open.
Select text on any page first, or type it after the command. What you type stands in when nothing is selected.
What it costs
Adding it Free. Adding a skill to Minda costs nothing.
Running it Free has 100 Minda AI credits a month and 30 free everyday replies a day. A chat on your own AI key or on Ollama on your computer uses no credits.
A reviewed prompt, no code
This skill is a prompt from Minda’s own gallery, reviewed before it was listed. It is words only. It runs no code and installs nothing. The AI chat follows it the way it follows anything you type, and the full prompt is below for you to read first.
The full prompt
This is exactly what the AI chat is given.
Draft a reply to this buyer message about a return, a refund or a problem with an order.{{#input}} What I decided and the order facts: {{input}}{{/input}}
Say sorry for the problem in one sentence without admitting more than I told you, tell them exactly what happens next (the return steps, the refund route, a replacement), and what I need from them (photos, an unboxing video, the order number). Use the marketplace's own return or dispute flow and never a side deal.
If I did not say whether we refund, give two versions, one that agrees and one that asks for proof, and tell me which fits. Warm and plain, no blame. Put [placeholders] for dates, amounts and order numbers.
"""
{{selection}}
"""The parts in double braces are filled in when you run it: {{input}} is what you ask and {{selection}} is the text you select.
How to use it
Press Add to Minda. The Minda app opens this skill, you read it and press Add.
Or download SKILL.md and import it in Minda under Settings → Skills → Import skills.
Type /refund-reply and what you want in the AI chat.
In these packs
Frequently asked questions
What does the Return and refund reply skill do?
A calm reply to a return, refund or damaged item message that keeps to the marketplace rules. It works on anything you type or select in the AI chat, so no page needs to be open.
How do I add Return and refund reply to Minda?
Press Add to Minda on this page. The Minda app opens the skill, you read it and press Add. Nothing is added before you press. You can also download SKILL.md and import it under Settings → Skills → Import skills.
Does the Return and refund reply skill cost anything?
Adding it is free. Running it is a request like any other in the AI chat. Free has 100 Minda AI credits a month and 30 free everyday replies a day. A chat on your own AI key or on Ollama on your computer uses no credits.
Can I use it in another AI tool?
Yes, in a tool that reads the open Agent Skills format. Download SKILL.md from this page and follow that tool’s own steps to add a skill. The file also explains Minda’s placeholders, so the instructions still read clearly.
Add this skill to Minda
Minda Super Intelligence for Windows is coming soon.
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