Tell me when a payment fails or is disputed
When your payment tool reports a failed, refunded or disputed payment, you get one line on it by notice, Telegram or email. It is a ready-made workflow in Minda Super Intelligence, and you can change any step before you save it. You can run it in the Minda app on your computer or on Minda's cloud under your Minda account.
The computer version runs in the Minda app: Automations → Templates → Tell me when a payment fails or is disputed. Minda Super Intelligence for Windows is coming soon.
- Money and bills
- The web
Gmail
The run finished
What you get
One line on what went wrong Your AI reads what your payment tool sent and writes one line with the customer, the amount and the problem.
Only the problem events It reacts only to calls that mention a failed payment, a refund, a dispute, a chargeback or a past due account.
Notice, Telegram or email On your computer it posts a notice and messages your Telegram, and in the cloud it emails you.
The details stay with it The notice or email also carries what your payment tool sent, so the details are there to check.
Why use this?
When your payment tool reports a failed, refunded or disputed payment, the AI reads the raw message and writes one line on the customer, the amount and what went wrong. Nothing is refunded, retried or paid by this rule.
What it does
A failed, refunded or disputed payment gets one line from the AI, a notice and a Telegram text.
- Works with
- The web, Gmail
- Runs
- Your computer or Minda's cloud
- Needs
- A Telegram bot
- You fill in
- Nothing, it works as it is
How it works
- WhenA web address of yours is called
- IfWhat was sent contains any of “payment_failed, charge.failed, charge.refunded, capture.denied, capture.refunded, dispute.created, chargeback, past_due”
If yes - Then 1Ask AIOne line: which customer, how much, and what went wrong with the payment.
- Then 2Post a noticePayment problemThe AI’s answer What was sent
- Then 3Message you on TelegramPayment problem: The AI’s answer
If noNothing runs
At most 20 runs an hour
Who is it for?
Shop and app owners You take payments through a payment tool and want to hear when one fails or is disputed.
Freelancers who bill online You charge clients through a payment tool and want a word when something goes wrong.
Frequently asked questions
How do I connect my payment tool?
Save the rule and Minda shows you a web address. Paste it into your payment tool’s webhook settings so it calls that address.
Which payments does it react to?
Calls whose text contains payment_failed, charge.failed, charge.refunded, capture.denied, capture.refunded, dispute.created, chargeback or past_due. Everything else is ignored.
Does it refund, retry or pay anything?
No. It only reads what your payment tool sends and tells you. It never moves money or answers the customer.
Where does it run, and what do I need?
The computer version needs Minda open and a Telegram bot, connected in Settings under Chatbot. The cloud version runs on Minda’s cloud with you signed in and emails you.
What if the Telegram message fails?
The notice is still posted. The Telegram step is set to carry on when it fails.
Use this template on Minda's cloud
The computer version runs in the Minda app: Automations → Templates → Tell me when a payment fails or is disputed. Minda Super Intelligence for Windows is coming soon.
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